Cookie Policy
Information About Our Use of Cookies and Similar Technologies
Last Updated: 12 September 2026
Carpatic Limited (the “Carpatic Limited,” “we,” “our,” or “us”) wants to make sure you understand how cookies and other similar technologies are used by us on our website, carpatic-shop.com, and any subdomains thereof (which we may refer to as the “Site”) and by our partners.
These technologies have several purposes, including helping our Site function properly, improving performance, remembering preferences, analysing usage, supporting customer services, and, where applicable, advertising and marketing.
Our Site uses cookies and similar technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. Where consent is required by applicable law, we will ask for your consent before placing non-essential cookies or similar technologies on your device.
Types of Technologies That We Use
Cookies: A cookie is a small piece of data (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preference, login information or shopping cart contents.
These cookies may be set by us and are called “first-party cookies”. We may also use “third-party cookies”, which are cookies originating from a domain different from the website you are visiting, generally for analytics, advertising, marketing, payment processing, customer support or other services.
More specifically, we may use cookies and other tracking technologies for the following purposes:
To enable our Site to function and maintain security, including shopping cart functionality, account access, payments and customer support.
To track, measure and improve the performance of our Site.
To remember your preferences and personalise parts of our Site.
To understand how visitors use our Site.
To support marketing and advertising activities where permitted by law.
Persistent Cookies
A persistent cookie remains on your device after you close your browser. Persistent cookies may be used on subsequent visits until you delete them or they expire.
Session Cookies
A session cookie is temporary and normally disappears after you close your browser.
Third-Party Cookies
A third-party cookie is placed by a third party rather than Carpatic Limited. Depending on the service, it may be used to support analytics, advertising, payment processing, social media functionality, customer support or other features.
You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly if the ability to accept cookies is disabled.
For more information about our website, visit carpatic-shop.com.
Primary First-Party Cookies
The exact cookies used on our Site may change as we add, remove or update features and services. The following are examples of cookies that may be used for the purposes described:
| Cookie | Category | Purpose |
|---|---|---|
sessiontoken | Strictly Necessary | Helps maintain a user session. |
user_session_token | Strictly Necessary | Helps maintain a persistent user session. |
csrf | Strictly Necessary | Used as a security token to help protect against cross-site request forgery. |
cart | Strictly Necessary | Stores items added to the customer’s shopping cart. |
sitetoken | Strictly Necessary | Helps identify and maintain customer sessions. |
cmau | Functional | Stores affiliate or referral information where applicable. |
cmphn | Functional | Helps improve the experience when accessing the Site from a mobile device. |
cmalgn | Functional | Helps improve the login experience. |
cmfst | Functional | Helps remember certain display preferences. |
display_prefs | Functional | Helps remember product display or user preferences. |
nocache | Functional | Helps prevent personalised pages from being incorrectly served from a cache. |
IS_RETINA | Functional | Helps determine whether higher-resolution images should be served. |
cmvts | Performance | Helps understand browsing activity on the Site. |
_sp_ses, _sp_id | Performance | May be used for analytics and session tracking where enabled. |
cmabt | Performance | May be used to run and monitor website tests. |
Cookie names and purposes may change as our website, technology providers and services are updated.
Log File Information
Log file information is automatically reported by your browser each time you access a web page.
When you use our Site, our servers may automatically record certain technical information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring or exit pages and URLs, number of clicks, how you interact with links on the Site, domain names, landing pages, pages viewed and other technical information.
We use this information for purposes such as website security, troubleshooting, performance monitoring, analytics and improving our services.
Web Beacons and Similar Technologies
Our Site may use web beacons, pixels, tags and similar technologies. These technologies may help us understand how visitors interact with our Site, measure marketing campaigns, analyse usage and determine whether certain communications have been opened or interacted with.
Third-party providers may also use these technologies where their services are integrated into our Site.
Social Network Widgets
Our Site may contain buttons, icons or other features provided by third-party social media services such as Facebook, Pinterest or LinkedIn.
When you interact with these features, the applicable third party may collect information about your browsing activity in accordance with its own privacy policy and settings.
Please review the privacy policy and privacy settings of the relevant social media provider before using such features.
Why We Use Cookies and Similar Technologies
We use cookies and similar technologies described above to help our Site function, understand how visitors use it, improve our services and provide a more convenient browsing experience.
Strictly Necessary
These cookies are required for the operation of our Site or to provide services requested by you. They may include cookies that enable you to:
Log into secure areas of the Site.
Maintain your account session.
Use the shopping cart.
Complete purchases.
Maintain website security.
Access customer support features.
These cookies generally cannot be disabled through our cookie consent manager because the Site may not function correctly without them.
Functional
Functional cookies help us remember choices and preferences you make when using our Site.
They may be used to remember:
Language or regional preferences.
Login or account-related preferences.
Display settings.
Product or shopping preferences.
Other settings you have selected.
Analytical and Performance
Analytical and performance cookies help us understand how visitors use our Site.
They may allow us to recognise and count visitors and understand how visitors move around the Site. This information helps us improve website functionality and make it easier for users to find what they need.
Google Analytics
Where enabled, the Site may use Google Analytics to help us understand how our Site is used.
Google Analytics may collect information such as your IP address, browser information, device information, pages visited and interactions with the Site.
You can manage or disable certain Google Analytics and advertising-related settings through Google’s available privacy and advertising controls.
Other Analytics Providers
We may use other third-party analytics services where necessary to understand website usage, measure performance and improve our services.
These providers may collect information sent by your browser as part of a web page request, including cookies, device information and IP address information.
Their processing of information is governed by their respective privacy policies.
Social Networks
Social networking technologies may allow you to interact with third-party social networks while using our Site.
These services may collect information about your browsing activity when their features are loaded or used.
You can manage certain privacy preferences through your accounts with the applicable social network providers.
Targeting and Marketing
Where permitted by applicable law and where appropriate consent has been obtained, we may use cookies and similar technologies for advertising and marketing purposes.
These technologies may help us understand which pages and products visitors are interested in and may allow us or our advertising partners to measure advertising campaigns.
These technologies may support activities such as:
Frequency capping, which limits how often an advertisement is displayed.
Attribution tracking, which helps identify the source of a visit or purchase.
Remarketing, which may allow advertisements to be shown based on previous interactions with our Site.
Audience targeting, where permitted by applicable law.
Cross-device recognition, where supported by the relevant technology provider.
Third-party advertising and marketing providers may use cookies, IP addresses, device identifiers or similar technologies to recognise a browser or device.
Carpatic Limited does not control the privacy practices of third-party providers. Their processing is governed by their own privacy policies and applicable laws.
Consent, Contract and Legitimate Interests in Processing
Certain cookies and similar technologies are necessary to make our Site function and provide services requested by you. These may be processed where necessary to perform a contract with you or to provide the service you have requested.
Where applicable law requires consent for non-essential cookies or similar technologies, we will request your consent through our cookie consent mechanism before using those technologies.
You may withdraw or change your cookie preferences at any time using the available cookie controls on our Site.
Managing Cookie Technologies
You have the ability to control the use of certain cookies and similar technologies.
Cookie Consent Manager
Where available, you can allow or refuse non-essential cookies through our Cookie Consent Manager, which may be powered by CookieYes or another consent-management provider.
Your available choices may depend on your location and the technologies currently used on our Site.
Opt-In and Opt-Out Through Your Browser
You may block cookies by activating the setting on your browser that allows you to refuse all or some cookies.
However, if you use your browser settings to block all cookies, including essential cookies, you may not be able to access all or parts of our Site or complete purchases.
Third-Party Networks
Some third-party advertising and analytics providers provide their own tools for managing or opting out of certain tracking technologies.
Because these tools are operated by third parties, Carpatic Limited cannot guarantee their availability or effectiveness.
Google Analytics Opt-Out
Where Google Analytics is used, you may manage certain Google Analytics and advertising preferences through Google’s available privacy and advertising controls.
You may also control cookies through your browser settings or through our Cookie Consent Manager where available.
Additional Third-Party Cookies and Similar Technologies
The third-party services used on our Site may change from time to time. Depending on the features currently enabled, third-party providers may include:
| Provider | Example Purpose | Category |
|---|---|---|
| Analytics, performance and advertising where enabled | Analytics / Advertising | |
| Microsoft / Bing | Analytics and advertising where enabled | Analytics / Advertising |
| Meta / Facebook | Social features and advertising where enabled | Social / Advertising |
| Analytics and advertising where enabled | Analytics / Advertising | |
| Social features and advertising where enabled | Social / Advertising | |
| Amplitude | Product and website analytics | Analytics |
| Iterable | Email campaign analytics and functionality where enabled | Functional / Analytics |
| Shopify | Shopping functionality and analytics where applicable | Necessary / Analytics |
| Cloudflare | Website security and performance | Strictly Necessary |
| Zendesk | Customer support functionality | Necessary / Functional |
| Stripe | Payment processing and security | Necessary / Functional |
| CJ | Affiliate and referral tracking where enabled | Functional |
| Pipedrive | Customer relationship management and analytics where enabled | Functional / Analytics |
The specific cookies and technologies placed by these providers may vary depending on which services are active on the Site.
For information about how these third parties process personal data, please review their respective privacy policies.
Cookie Descriptions
Cookie names, providers and purposes may change as our website and services develop. Where available, detailed cookie information will be provided through our Cookie Consent Manager.
Third-Party Tools
Various third parties provide browser extensions, applications and other tools that can help you identify, manage, limit or block third-party cookies, web beacons and similar technologies.
Examples include browser privacy controls and extensions such as Ghostery and AdBlock Plus.
We do not control third-party tools and cannot guarantee their effectiveness, security or continued availability.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, technology, services, legal requirements or business practices.
The current version will be published on this page with the date it was last updated.
Related Privacy Information
For more information about how we collect, use, store and protect personal information, please see our Privacy Policy.
You can also review our Terms of Use and Licence.
Contact Us
If you have questions about our use of cookies or similar technologies, please contact us:
Carpatic Limited
Company number: 15493511
Registered office: Flat 28, Old Inn House, 2 Carshalton Road, Sutton, SM1 4RA, United Kingdom
Telephone: +44 7754 678885
Email: support@carpatic-shop.com
Website: https://carpatic-shop.com/
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